Course curriculum

  • 1

    1. Introduction

    • 1.1 Welcome

    • 1.2 Course Objectives

  • 2

    2. Review Preparation

    • 2.1 Chapter Introduction

    • 2.2 'Five Minute Check'

    • 2.3 Review Preparation

    • 2.4 Reviewing the Standard Documentation

    • 2.5 Update Review Tasks

  • 3

    3. Conducting a Review Call

    • 3.1 Preparing for the Review Call

    • 3.2 The Review Call

    • REMINDER: IBM Offramp

    • 3.3.a Call Next Steps

    • 3.3.b Call Next Steps Continued

    • REMINDER: Two Rounds of Review Limit

  • 4

    4. Round 1: Follow-up Reviews

    • 4.1.a Round 1: Reviewing Follow-ups

    • 4.1.b Round 1: Reviewing Follow-ups Continued

    • REMINDER: IBM Offramp

  • 5

    5. Round 2: Follow-ups

    • 5.1 Round 2: Follow-ups

  • 6

    6. Next Steps

    • 6.1 Assessment Check

    • 6.2 Assessment Check Follow-ups

    • 6.3 B Corp Agreement

    • 6.4 Further Details on Agreements & Payment

    • 6.5 Closing Steps

  • 7

    7. Resources

    • 7.1 Resources

    • 7.2 Recertification Extension Training