Course curriculum

  • 1

    1. Course Overview & Logistics

    • 1.1 Welcome!

    • 1.2 How to Use This Course

    • 1.3 Learning Objectives

  • 2

    2. Salesforce vs. Impact App

    • 2.1 Know the Difference

    • 2.2 Reporting & Communication

    • 2.3 Objects, App, Layouts & Fields

    • 2.4 Test Your Knowledge: Chapter 2

  • 3

    3. Salesforce Uses

    • 3.1 Salesforce Uses at B Lab

    • 3.2 Best Practices

    • 3.3 Pause & Reflect: Salesforce and You

  • 4

    4. Accounts & Contacts

    • 4.1 General Architecture

    • 4.2 Contact Management

    • 4.3 Impact App Interaction

    • 4.4 Test Your Knowledge: Chapter 4
  • 5

    5. Resources for Further Learning

    • 5.1 Additional Resources