Course curriculum

  • 1

    1. Welcome to the Course!

    • 1.1 About this Course

    • 1.2 Learning Objectives

  • 2

    2. Knowledge Management Fundamentals

    • 2.1 Importance of Knowledge Management

    • 2.2 Certification Toolkit Shared Drive – Vision & Objectives

    • 2.3 What is a Shared Drive?

  • 3

    3. Certification Toolkit Shared Drive

    • 3.1 Shared Drive Location and Structure

    • 3.2 Shared Drive: Partner Program Folder

    • 3.3 Activity: Exploring the Shared Drive

    • 3.4 Shared Drive: Access Level for IVAs

    • 3.5 Advanced Search Function

  • 4

    4. B Lab Drive vs. Shared Drive

    • 4.1 When to Use the B Lab Drive

  • 5

    5. Additional Resources

    • Additional Resources