Knowledge Management Best Practices for IVAs
This course is designed for users of the Certification Toolkit Shared Drive who use the C&V team's knowledge resources to review companies. Time: ~30 minutes
1.1 About this Course
1.2 Learning Objectives
2.1 Importance of Knowledge Management
2.2 Certification Toolkit Shared Drive – Vision & Objectives
2.3 What is a Shared Drive?
3.1 Shared Drive Location and Structure
3.2 Shared Drive: Partner Program Folder
3.3 Activity: Exploring the Shared Drive
3.4 Shared Drive: Access Level for IVAs
3.5 Advanced Search Function
4.1 When to Use the B Lab Drive
Additional Resources