Course curriculum

  • 1

    1. Course Overview & Logistics

    • 1.1 How to Use This Course

    • 1.2 Learning Objectives

  • 2

    2. The Review & Review Stages

    • 2.1 Where to Access the Review

    • 2.2 Review Stage Summary

    • 2.3 Rules of Reviews

    • 2.4 Test Your Knowledge: Review Stages
  • 3

    3. Certification Approach

    • 3.1 Approach Overview

    • 3.2 Types of Approaches

  • 4

    4. Tasks

    • 4.1 Task Overview

    • 4.2 Task Workflow

    • 4.3 Company List View (with Task Workflow)

    • 4.4 Test Your Knowledge: Review Tasks
  • 5

    5. Reporting

    • 5.1 Reporting on Reviews in Salesforce

  • 6

    6. Resources for Further Learning

    • 6.1 Additional Resources